Required skills

welldeveloped communication skills to

determine current business performance and improvement requirements using questioning and active listening as required

liaise with others share information listen and understand

use language and concepts appropriate to cultural differences

high level research skills for accessing and managing information and evaluating organisational structures and lines of management authority

literacy skills for analysingorganisational performance and preparing clear written advice for clients

numeracy skills for financial calculations and analysis estimating and forecasting

IT skills for developing and using spreadsheets and databases and internet information

learning skills to maintain knowledge of best practice organisational performance processes and procedures

problem solving skills to identify any business performance issues that have the potential to impact on clients and to develop options to resolve these issues when they arise

organisational skills including the ability to plan and sequence work and correctly schedule organisational monitoring and reporting

Required knowledge

ethical considerations such as

conflict of interests

confidentiality

disclosure requirements

options methods and practices for deductions benefits and depreciations

principles and methods of valuation

principles of capital budgeting analysis and investment analysis

principles of costbenefit analysis and use of forecasting techniques

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

apply standard accounting techniques to analyse trends in business performance

develop performance indicators and identify options for improvement

establish organisational objectives policies and procedures

Context of and specific resources for assessment

Assessment must ensure

competency is demonstrated in the context of the financial services work environment and conditions specified in the range statement either in a relevant workplace or a closely simulated work environment

access to and the use of a range of common office equipment technology software and consumables

corporate governance documentation and organisational operational policies and procedures information

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples in combination are appropriate for this unit

evaluating an integrated activity which combines the elements of competency for the unit or a cluster of related units of competency

verbal or written questioning on underpinning knowledge and skills which may include formal examinations

setting and reviewing workplace projects and business simulations or scenarios

evaluating samples of work

accessing and validating third party reports

Guidance information for assessment

Data may include:

Standard accounting techniques may include:

Targets may include:

Short and long term objectives may include:

Performance indicators may include:

Environmental factors may include:

Factors inhibiting performance may include:

Communication strategies may include: